Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

[Allazki]

Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured. I am not able to boot to windows operating system. not able to view RAID setting.. Can anyone help please

[Sanilk]

Hi @Allazki ,

Are you able to see the Controller  during POST ? 

What is the server model ?

Are you able to  collect the ADU report ? What is exact error message that you are getting in the Integrated Management Log (IML)

[Sanilk]

Hi Allazki  ,

 Good Day...

Are you still getting the POST error message Related to the Drive Array .

Have you logged a case with HPE .If you still need assistance , kindly answer the questions which I have asked earlier .

[Allazki]

Hi there

re you able to see the Controller  during POST ? I can see check mark on smart arry During the system boot, but even if I press F9 then Arry configuration no RAID configurations appears 

What is the server model ? HPE ProLiant DL380 

Are you able to  collect the ADU report ? Could you please guide how to collect these details?

What is exact error message that you are getting in the Integrated Management Log (IML)?

1- Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

2- POST Error: 338-HPE RESTful API Error - Unable to communicate with iLO FW. BIOS configuration resources may not be up-to-date. Action: Restore Manufacturing Defaults in RBSU.

Thanking you for your reply

[Allazki]

Embedded RAID 1 : Smart Array P440ar Controller - Configuration Required. This message appears as well during the initial boot. The server is Gen9. Kindly note that the server was booting fine and running windows 2012 r2. This is sudden happened when moving the server not another location. 

[Allazki]

1785-slot 0 drive array not configured Drive positions appear to have been changed. Run HPSSADU if previous positions are unknown. Then trun system power OFF and move drives to thier original position. 

Thanking indded for your follow up 

[Allazki]

@Sanilk 

I am not so sure how to run "HPSSADU" which stated in the error message

[Allazki1]

Dear Sanilk,

Is there a chance to help? Thank you