P430 Caching is Permanently Disabled

[DVT7125]

Hey,

I had a P430 Controler on my computer when I saw that caching was disabled a few weeks ago.   (Yes, I know the battery died one day before the screenshot) But before that, I improperly installed the controller and broke the motherboard on the card.  The thing I broke was responsible for caching, and I bought a new card, thinking it would reset.   But NO,  I still get the "Caching is permanently Disabled" Is there a command I can use to fix this?  I have SSACLN.

[Suman_1978]

Hi,

Have you tried updating the FW on the controller?

Notice: (Revision) Smart Array Controllers - Smart Array P230i, P430, P431, P731m, P830i, and P830 Storage Controller Firmware Version 4.54 Updates Are Available

Check for the latest version by going into Revision History on the download page.

Thank You!
I work with HPE but opinions expressed here are mine.
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[DVT7125]

@Suman_1978 

Hey, I am SO sorry for not coming back here in a while, I had plans for other stuff and forgot about this. Yes I did try to update it, however it was already up to date.

[Suman_1978]

Hi,

As suggested in the error, you may have to replace the Battery/Cache module.

But its worth trying to reseat the Cache/Battery and check if its a loose connection.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[DVT7125]

I have tried that, I replaced both the cache and battery, but it was still disabled. I also tried reseating and the same error.

[Suman_1978]

Hi,

If you have tried replacing battery and or cache and still same issue, I think its the controller itself.

But do contact HPE Support and share the diagnostic report for their suggestion on this issue.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics