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12-07-2021 12:20 PM
12-07-2021 12:20 PM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
The firmware link appears to be broken, can you confirm and send me the correct link? Or tell me how to find it online?
Thank you kindly,
Ian
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12-08-2021 07:11 PM
12-08-2021 07:11 PM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
Hi @idavenport ,
Good day!
The links seems to be good. Tried on different browsers and verifed.
Software Details | HPE Support Center
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_e72e09a823154db2bd8dc779aa#tab-history
Check again if you are able to open now.
Or you can go to > support.hpe.com
Search for the Controller Model number > Select the Operating System and filter the options (Firmware) and you will get the results with the requried links.
Check the Revision history and download the latest link.
Thank you
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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12-09-2021 09:22 AM
12-09-2021 09:22 AM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
Thanks, yes the link is working now! I think it was related to the AWS outage a couple of days ago. I will try it out.
-Ian
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12-09-2021 08:03 PM
12-09-2021 08:03 PM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
Great!
If you feel this was helpful please click the KUDOS! Thumbs below!
Thank you
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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12-10-2021 02:50 PM
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12-13-2021 04:37 AM - edited 12-13-2021 04:39 AM
12-13-2021 04:37 AM - edited 12-13-2021 04:39 AM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
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12-13-2021 04:31 PM
12-13-2021 04:31 PM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
Hi @Maatroskin
Please try using the below Battery :
878643-001 96 W Smart Storage Battery - One battery pack provides Flash Back Write Cache (FBWC) for all the drive controllers in the server - Connects to the system I/O board, 145 mm (5.7-inch) long cable.
Make sure the Cable and Controller seated properly.
Monitor and share the observations. If issue still same may be we will have to look for Controller replacement.
Thank you
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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12-14-2021 01:25 AM
12-14-2021 01:25 AM
Re: Query: P440ar Controller in ERROR status and Accelerator - Wrong Cache Board Attached
@ksram, hi. Thanks for the answer. But as I wrote in a previous post:
I bought and installed a new battery with part number p01366-B21 - spare number 878643-001. But, as I understand it, the server cannot determine this battery, because the battery with the old part number is displayed in the ilo.
Also I followed the following steps:
1. Shutdown the system,
2. Reseat ILO after power on.
But no result.
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