PCI Bus Error (Slot 0, Bus 0, Device 0, Function 0) DL360 G9

[Masoud3258]

Hi.
Server is running on Windows server 2016

At power on state without HDD, all iLO State is green and normal,

At power on state (mean; server is running with HDD and OS is running,) then shutdown from server ‘OS,

Found stopping at shutting down OS screen and Health led is red status.

When check iLO, I found the critical alert at IML log.

Andthen we decided to change the systemboard. After replaced the systemboard the alerts and error messages is still. What happened on this server?

[Suman_1978 · Accepted solution]

Hi,

I would suggest updating BIOS and other firmware's like, Storage, iLO etc.
You may also refer to these two post's for more information.
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/DL380-Gen9-win-server-2008-R2-Stuck-shutdown-screen/td-p/6889278
https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/PCI-Bus-Error-Slot-0-Bus-0-Device-0-Function-0/td-p/4736039

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Thank You!
I am an HPE Employee

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[Masoud3258]

The only possible way is to install Windows Server 2008? I now have to work with Windows Server 2016 now.
I updated the SPP 09/2018 now on the server, but the problem is still unresolved

[steez]

Hello Masoud, did You manage to solve the issue?

[Marc Vanderhaegen_1]

Hello,
Did you find the solution to your problem ?
We have reinstalled a DL360 Gen9 with Server 2019, we have applied the SPP 2020.03 and now from time to time we have, when performing a reboot, a blue screen (Unexpected Kernel Mode Trap) and the IML logs the error 'PCI Bus Error (Slot 0, Bus 0, Device 0, Function 0)'

All the firmwares are up to date and Windows is fully patched.
Any advices ?
Thanks

Marc