POST Error: 1785-Drive Array not Configured

[Flavio Bispo]

I am using Proliant DL380 with Windows 2008 R2 G7-bit and 64 am with the following error:

POST Error: 1785-Drive Array not Configured Class : POST Messages Severity : Caution
Count : 1

How to troubleshoot the same?

Thanks

[Michael A. McKenney]

I would upgrade the firmware on server, controller and drives. Then, upgrade the drivers.

[Gary Antonio Benavides_1]

The error is informational. It simply means the controller is detecting some drives not configured as part of the array.. Or there is no RAID configured..

To troubleshoot this, simply access the Array Configuration Utility.. Check how many drives you have and make sure they are all configured in a RAID..

[Flavio Bispo]

Hello
referring to the first solution. I'm downloading the newest of which is the site of hp power upgrade.

The second solution, I opened the Array Configuration Utility and checked my arrays.

I have the array A where I have two disks in RAID1 where you installed the operating system, the array B have four drives in RAID5 where to place the data from users.

[gregersenj]

As gary write

This error message occour, when a smart array controller find no configuration on the drives.
You will allways get it on the very first boot.
Or if you have a unused array controller in the system, then you will get it on all boots.

Here's some good reading on the Smart Array.
https://support.hpe.com/hpesc/public/docDisplay?docId=c00878648

I do recommend, you to mark the entries as repaired in the IML (Integrated Management log)
>Start>all programs>HP system tools>IML Viewer.
Mark all entries repaired.
Do not clear the log (It's your HW insident history)

BR
/jag

[Flavio Bispo]

I would like to thank everyone's help.

I managed to solve the problem with the information submitted.

Thanks for the attention of everyone.

Even more

[Flavio Bispo]

I would like to thank everyone's help.

I managed to solve the problem with the information submitted.

Thanks for the attention of everyone.

Even more