Power-On-Self-Test errors on domain controller

[Joe_Akcros]

Hi guys, i'm new to this forum but really need help/advice on a current issue at work.

Basically we are getting intermittent errors On the primary domain controller (server 2003 SP2) and it causing it to shut down once every few days or so. The error is as follows:

Source: HP System

Category: System Hardware

Event I.D: 1001

Description:

Power-On-Self-Test (POST) errors occurred during the last system startup.

User Action
Check the Power-On-Self-Test (POST) errors, and take corrective action as needed.

WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
Description: "Power-On-Self-Test (POST) errors occurred during the last system startup."
EventCategory: 4 0x4 (System Hardware)
EventID: "1"
ImpactedDomain: 4 0x4 (System)
IndicationIdentifier: "{0F89DB1D-B980-4B3F-BD19-DB86DD7C4209}"
IndicationTime: "20100324103036.250000+000"
NetworkAddresses[0]: "172.16.0.3"
OSType: 69 0x45 (Microsoft Windows Server 2003)
OSVersion: "5.2.3790"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 8 0x8 (Configuration/Customization Error)
ProbableCauseDescription: "POST Errors Occurred"
ProviderName: "HP POST"
RecommendedActions[0]: "Check the Power-On-Self-Test (POST) errors, and take corrective action as needed."
Summary: "POST errors occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2008.11.01"
SystemFirmwareVersion[1]: "2008.08.03"
SystemGUID: "35333334-3632-5A43-4337-3338314A3443"
SystemModel: "ProLiant DL380 G5"
SystemName: "AKECNDC01.akcros.local"
SystemProductID: "433526-421"
SystemSerialNumber: "CZC7381J4C"
TIME_CREATED: 129139002364843750 0x1cacb3d0a9ad6e6
VariableNames[0]: "POST Error Code"
VariableNames[1]: "POST Error String"
VariableTypes[0]: 3 0x3 (uint8)
VariableTypes[1]: 1 0x1 (string)
VariableValues[0]: "210"
VariableValues[1]: "Could not translate POST error"

For more information, please contact HP Support.

I have downloaded the latest PSP and installed all updates. I have flashed the BIOS and also tried disabling anti virus etc. Still no joy.

please help!

Thanks..

[cnb]

Hi Joe,


Welcome!

Check the IML for POST error messages. What do they say?

Search for IML in here:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00710359/c00710359.pdf



Thx,

Rgds,


http://forums11.itrc.hp.com/service/forums/helptips.do?#33

;-)

[Joe_Akcros]

Hi,
Thanks for your reply.

There isn't any POST errors in the IML only in the event log viewer as i have mentioned.

I am getting this occasionally in the IML tho:

Blue screen Trap (BugCheck, STOP: 0x0000000A (0x0101030E, 0xD0000002, 0x00000001, 0x80A823DE))

I have turned ASR off but the system is still not generating any DMP files.

Any ideas?

Thanks


Joe