Proliant DL380 G11 No picture after SPP installation

[Markus Beckmann]

Hello,

I have two Proliant DL380 G11 with the phenomenon that after installing the current SPP on both servers no image is displayed on the monitor.

Has anyone ever had this problem?

Best regards Markus

[Greeshma21 · Accepted solution]

Hi @Markus Beckmann,

After installing an SPP update, it's possible that some settings in the BIOS or UEFI settings may have been affected or reset.
Reset the BIOS settings or restore default settings in case any setting was misconfigured.
If you're using iLO for remote management, check if it's working correctly and can access the server’s console remotely.
or

If possible, try reinstalling the SPP package to see if the issue resolves itself. If you can boot into the system.


Regards,
Greeshma

[Greeshma21]

Hi @Markus Beckmann 

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Regards,
Greeshma