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11-09-2024 03:48 AM - last edited on 11-10-2024 09:19 PM by support_s
11-09-2024 03:48 AM - last edited on 11-10-2024 09:19 PM by support_s
ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
Hello
i have a warning message on my HPE ProLiant DL380 Gen10, Smart Storage Battery Status failed. I have a good amount of data on my drives. if i change the battery, will all my data safe.? also showing Cache Module Status Degraded. could some one please suggest a good solution please..
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11-09-2024 04:49 AM
11-09-2024 04:49 AM
Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
System recommended content:
1. HPE ProLiant DL380 Gen10 Plus Server - Option Parts | HPE Smart Array Controllers
2. HPE ProLiant DL380 Gen10 Server - Spare Parts
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11-09-2024 06:17 AM
11-09-2024 06:17 AM
Re: Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
Thank you for your response. i just want to know is data safe while changing the Smart Storage Battery. i am little worried about it.
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11-10-2024 09:05 PM
11-10-2024 09:05 PM
Re: Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
Hi @Pavan896,
The smart storage battery replacement does not cause any data loss but please make sure you perform data backup before battery replacement. This post might help you.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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11-13-2024 07:46 AM
11-13-2024 07:46 AM
Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
Hello,
Let us know if you were able to resolve the issue.
If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
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03-24-2025 04:31 PM
03-24-2025 04:31 PM
Re: Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
I'm facing a problem by mistake my colleague switches the current ROM to backup ROM in the HP DL830 GEN 10.
Now the problem is we can't boot up because the bios version of back-up ROM is too OLD and gives a 275 error.
If any one can help and let me know how to switch back to default ROM without accessing system utilities
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03-28-2025 01:34 AM
03-28-2025 01:34 AM
Re: Query: ProLiant DL380 Gen10 Smart Storage BatteryStatus Failed.
Hi @Tad017,
Thank you for posting.
We have responded to your primary post. Kindly refer to the below thread:
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
