Proliant DL580

[Allen_31]

I have a DL580 with 2 5300 controllers installed and 6 4354 storage cabinets .
The server reboots almost everday when idle and at random times.
I cannot tie it to any certain function the server is peerforming.
Any ideas out there.
Allen

[Terry Hutchings]

Any errors in the event viewer? If not, except for maybe "last shutdown was unexpected", then I would say this is caused by a PPM going bad.

[Ghassan Gebara]

Is the failing unit a DL580 G1 or G2?

What is the FW revision on the SA5300 controller cards?

[Allen_31]

It is a G1.
Also there is no events recorded in the event log
We turned the ASR off hopefully to get a memory dump but all the server did was to lock up and not do a dump.

[Terry Hutchings]

Have you called in to support on this yet?

[Allen_31]

Yes I have and am getting no where.
They are having me replace multiple parts.but are literally guessing since there is nothing to trace on the reboots since they are at random

[Ghassan Gebara]

What is the FW revision on the SA5300 controller cards (i.e. FW 2.86, 2.92..)?