ProLiant ML110 constant high speed fan after BIOS update

[elliot_01]

As per this thread:
https://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1383929

I am also experiencing the same problem with the fan constantly at maximum spin since upgrading the motherboard BIOS to the most recent.

The suggested solutions in the above thread have not worked for me.

Is anyone else suffering from this, and/or has further suggestions on how to resolve?

Falling back to the previous BIOS does not work for me.

Thanks in advance.

[u84823]

The solution is to upgrade both the system BIOS and the management controller firmware as stated. USB versions have worked reliably for me (last time I used the Windows version the motherboard needed to be replace!).

HTH

[elliot_01]

Hi thanks for the feedback.

As mentioned in my post, I tried the supplied solutions, including upgrading the management software, but my problem still remains.

Cheers.

[elliot_01]

I should add that when I run the firmware management update (from USB), every entry it attempts just responds with:
"No LSI SAS adapters found! Limited Command Set Available!
ERROR: Command Not allowed without adaptor!
ERROR: Couldn't Create Comman -biosall
Exiting program."

The file I downloaded from the HP site for this is labelled: "SP44085.exe" v3.11(A) (29-Jun-2009).

Thanks

[TarunJain]

Hi Elliot,
May be the Management firmware is not updated.
Please verify by logging into Light Out 100

[elliot_01]

Hi TarunJain,

Thank you for the reply.

Here's the thing - my ML110 doesn't actually have a LightsOut installed, but the solution to the fan problem seemed to only be fixed by running this update so I figured it must update some other firmware too!

This fan is like a like a turbine!

[u84823]

The iLO firmware also updates the onboard BMC (baseboard management controller).

[James.B.Hudson]

Mate, be really careful. I did the same thing on my ML115 and updated the board. It's now unusable and I'm unable to re-flash the system iLO. It generates a BMC error. I try to re-flash and get some error "Intel chipset not supported".

Does anyone know how to fix this? My server is unusable!

[elliot_01]

Hi James, thanks for the warning.

So far I have been lucky, I guess!

Have ran the 'management software' update and BIOS update at least a couple of times each now. No system death (as yet!), just this blasted fan!

[marcus1234]

ensure you update both only one update will not help...

install Bios System Rom ROMPaq Update (version 2009.10.09 (A), file SP45854.exe),

important also install Firmware Management update (version 3.11 (A), file SP44085.exe.

if issue persists remove fan swap them around

to see if issue follows the fan , or the connection,,

enjoy :)


This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

[elliot_01]

Hi mark1234,

Thank you for the reply, but as I have mentioned more than once now, I have tried updating using *both* of the software tools mentioned (is the management software one even relevant to a system without Lights Out?).

The fan was working absolutely fine prior to the initial BIOS update so I am convinced the update is at fault.

[marcus1234]

hmmm..
elliot i would flash again with them as i have resolved many of these this way..

[OG2009]

I also have this problem and I have tried following the instructions to create a USB key to install the 3.11 management update but I just get NTLDR is missing when the server tries to boot off the USB key.

Probably something simple I am doing wrong while I fume at HP...

[Frenk]

When my server boot with USB Key for the Light-out update, i only get a prompt. What's wrong?