Proliant ML370 G3: adpu160m Event 9 Error

[Jonathan Ng]

Hi,
We have a Proliant ML370 G3 with Win2K with compaq SCSI internal autoloader and SmartArray card.
The event viewer shows the error: "Event ID: 9 Source: adpu160m The device \device\SCSI\adpu160m1 did not response within the timeout period". The tape drive and hard disk are functioning ok.
I tried to reinstall the driver - HP 64Bit SCSI driver but to no avail. I tried to uninstall the tape driver but still the same prob.
The funny thing is that this error will disappears and re-appears after awhile.
How do i get rid of this permanently?

Rgds,
Jon

[Sunil Jerath]

Hello Jonathan,
Please try the following:
Please DOWNLOAD to a folder and EXTRACT the files to a folder
ftp.compaq.com/pub/products/servers/supportsoftware/cp002001-002500/CP002375.EXE

for driver file CP002261 64/66 adapter driver --5.5 SSCD
CP001612 64/66 adapter driver --5.4 SSCD
CP002375 64/66 adapter driver --6.0 SSCD
http://www.compaq.com/support/files/server/us/download/15193.html


Open Device Manager
Go to Scsi and Raid devices
Select each of the 64/66 ultra 3 adapters and uninstall them
DO NOT REBOOT AT THIS TIME
Go to Start Menu file search engine
Search for adpu160m.sys on the root of C:
You should have at least 3 files show up, excluding the extracted files
Delete all of these drivers
REBOOT SERVER NOW
When the OS comes back online, the windows hardware wizard should appear,
requesting the driver for the controller
DO NOT REBOOT after installation of first driver unless you have single port controller.
Point wizard to second port driver file and then:
REBOOT
When OS comes back online at this time you will need to check the Device Manager again for Medium changers if connected
The medium changer should be listed as Unknown Device
If not update driver and select Unknown Device
You are now properly installed.

Regards,