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"Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning ML110 Gen9

 
Atakutabrak
Occasional Visitor

"Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning ML110 Gen9

"Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart  the installation" while I install windows server 2016 on HPE Proliant ML110 Gen9 with Intelligent Provisioning

Media sources from DVD burner, I download the ISO windows server 2016 from microsoft website trial 180 days

The DVD work in any laptop through UEFI, but not work on HPE Proliant ML110 Gen9 Intelligent Provisioning if I install through UEFI HPE hdd cannot recognized

21 REPLIES 21
crazyfrog
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

same here, struggleing for 3 days, still on windows server 2016

 

sfhpeuser______
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

I'm getting the same error. I just opened a case with HPE support. Good to see this post, I also attached a URL to this post. I'll post the solution once I find one:-)

JardaCZ81
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

Hi, did HPE support answered? We have same the problem.

Regards,
Jarda

AntonP
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

In step 2 select Manual (provides critical boot drivers for manual installation)

Best,
AntonP

bomabvi
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

getting eaxclty same issue on physical server install of Server 2016 eval, via Intel Prov.

https://social.technet.microsoft.com/Forums/Azure/en-US/acb18206-bb5d-49ac-8a35-b90e4ca07862/windows-cant-find-license-terms?forum=WinServerPreview

I suspect it's an issue with IP.

Can you elaborate on the "step 2 manual" you menion above?

SBFact
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

I called in for assistance. We changed boot order to boot from ISO, but had drivers from here:

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_94ecae7363534a82b939888db5

Issue was once the iso would actually read (you can't do assisted install or it will fail) it would not read the drives. Having this driver allowed it to see the drives and install on them. Hope this helps!

I would highly recommend calling in though if you are stuck, they helped me in record time. 

ptruka
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

I faced the same issue on a HPE ProLiant ML30 Gen10 Server

With this document you should also be able to get rid of the error:

https://support.hpe.com/hpsc/doc/public/display?docId=a00036381en_us

I used the newest Driver: https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_d64e5e9ddd2f4e9285913bbcab

 

paintward
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

Using ixplorer login to the ILO

Open remote control using .net

Select boot from virtual CD-ROM (need to add ISO file in the ILO Console)

If you don't see your drives, download the latest drivers for your raid controller and load them into the windows install.

This worked for me.

maximPa
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

Hi  ,  could you kindly tell me how to load the drivers into the installation disc?

AllianceTech
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

I had similar issue, i was able to get around it using the rapid install

When the ISO was copied to the system, I could remove the USB, my licensing issue went away, I literally jumped out of my chair happy when I saw that beautiful check box

JHardiman
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

I have had a similar issue with my two HPE Proliant DL360 Gen10 servers.

The only way around it, despite trying everything provided by the HP Support websites, and loading multiple driver updates and firmware updates (which also didn't run as expected) was to switch to One-time Legacy Boot Mode, then both the Service Pack USB and the Win2012R2 bootable USB worked fine.

Attempting a UEFI boot for any HPE or Windows USB install media is just a waste of your time, energy, and sanity.

Note: The Smart Update Utility also requires to be run under One-time Legacy Boot, or it fails, and must be run in non-automatic mode, or it fails at the system reboot stage.

 

Georgechichi9
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

Good day is there a step by  step procedure, what do I boot into when I want to update 

Georgechichi9
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Proviosoning M

How did you copy files from usb to the system hard drive 

CERKYR
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Hello,

I have the same problem.
HP DL 360 GEN 10   > Windows 2016 (ISO EVAL and next "standard" and activation)

I try to upgrade de firmwares : >  2.14   /  Feb  1  2020  . ...OK
I try "intelligent Provisionning" F9, using a ISO file on my computer  (ILO / Virtual Drives >  "Image File CD/DVD-ROM" )

And at the end, the same error problem about the Microsoft Licence ...

What happen ?!

Next, I try to ERASE the last Operating System (it's very very very long !!? more than 1 hour)

I also Read this : 

Windows cannot find the Microsoft software license... - Hewlett Packard Enterprise Community (hpe.com)

 

Regards,

CERKYR
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Hello,
Click on OK on the error message.
Behind, you find a CMD window.
got to E:\ and find SETUP.exe (on ISO file or CD/DVD_ROM)
and then, you can continue the W2K16 installation setup.

But Befoire all the FIRMWARE UPDATES must be done through ILO connection before (more than 10 Go to be download on HPE Support side)

Regards.

DavisVox
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Hi thanks for the share. How do I go to E and find set up when installation is not complete ?

Sunitha_Mod
Moderator

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Hello @DavisVox

Thank you for writing to us!  Since you have posted in an old topic and there is no response yet, I would recommend you create a new topic using the create "New Discussion" button, so the experts can check and guide you further. 



Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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Andras123
New Member

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

How did you manage to solve the problem?

jlbevo
Occasional Advisor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Awesome thanks running setup.exe from cmd window worked for me

johnnyg5
Occasional Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

@CERKYR - This worked for me after reading through several post about this being a VM issue.  Which was not helpful since I am not installig a VM machine  I got lucky and change the drive letter to c: drive to find the setup.exe file and windows finisned installing.  

LundR
Regular Visitor

Re: "Windows cannot find the Microsoft Software License Terms.." Intelegent Prov

Thanks, running setup.exe from the command line window worked for me, too.

Was trying to install Windows Server 2025 Standard Core Eval via HPE Intelligent Provisioning (Rapid Setup).

Found the setup.exe in the tmp.hpe subdirectory, either on drive c:\ or x:\ (not sure anymore).