replace pci-x backplane by pcie in rx3600

[omar abdullah]

Hi;
I have hp rx3600 with pci/pci-x Backplane, I was installed new Backplane AH230A after that the server dose not working no display,only server startup and restart with 2 minutes automaticaly and no EFI shell found in MP; I reinstall old backplane pci-pci-x the server working ok! we connect the server by serial cable to MP we get the following logs , please give me the solution and whay server not working with AH230A Backplane, Itried install AH230A without any pcie cards only MP card same errors.

(there are no MCA (Machine Check Aborts) present).


B. R.
A. Omar

SFW *7 0xC134AAEEEF023640 003FA17000130300 MACHINE_CHECK_INITIATED 01 Jan 1998 01:18:39 SFW 0 *7 0xF480009800E03650 000000000000000B MC_INITIATED 01 Jan 1998 SFW 0 2 0x1600029700E00000 0000000000000000 MC_PCI_BUS_ID SFW 0 *3 0x7680010700E036F0 0000000000000000 OS_MCA_NOT_REGISTERED 01 Jan 1998 System Processor Status: Monarch Processor: 0 Processor Module 0: Installed and Configured Processor Module 1: Not Installed [mp0014c29caa03] MP:CM> PS For System Processor Status see the SS command. System Power state: On System Power usage: 301 Watts Temperature : Normal Power supplies State ----------------------------------------------------------- Power Supply 0 Predictive Failure asserted Power Supply 1 Normal Fans State ----------------------------------------------------------- System Fan 1 Normal System Fan 2 Normal System Fan 3 Normal [ Current firmware revisions MP FW : F.02.17 BMC FW : 05.23 EFI FW : ROM A 07.12, ROM B 07.12 System FW : ROM A 04.03, ROM B 04.03, Boot ROM A PDH FW : 50.07 DHPC FW : 01.23 UCIO FW : 03.0b PRS FW : 00.08 UpSeqRev: 0c, DownSeqRev: 08 HFC FW : 00.04 SetRev: 00 [mp0014c29caa03] MP:CM> DF -all -nc FRU Entry # 0 : FRU NAME: Core I/O Board ID:0000 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6867360 Manufacturer : CELESTICA Product Name : Core IO Board with VGA S/N : MYL903Y0E2 Part Number : AB463-60003 Fru File ID : 10 Custom Info : A Custom Info : 4838 Custom Info : A5 Custom Info : 0 PRODUCT INFO: FRU Entry # 1 : FRU NAME: Mem Extender 0 ID:0001 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6730560 Manufacturer : CELESTICA Product Name : 4 DIMM Memory Extender S/N : TH9842X023 Part Number : AB463-60111 Fru File ID : 10 Custom Info : A Custom Info : 4721 Custom Info : A3 Custom Info : 0 PRODUCT INFO: FRU Entry # 2 : FRU NAME: Mem Extender 1 ID:0002 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6730560 Manufacturer : CELESTICA Product Name : 4 DIMM Memory Extender S/N : TH9842X04X Part Number : AB463-60111 Fru File ID : 10 Custom Info : A Custom Info : 4721 Custom Info : A3 Custom Info : 0 PRODUCT INFO: FRU Entry # 3 : FRU NAME: Power Supply 0 ID:0003 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6813211 Manufacturer : muRata-ps Product Name : BULK POWER SUPPLY S/N : A8511100LG Part Number : 0957-2198 Fru File ID : 10 Custom Info : 00000000 Custom Info : 0851 Custom Info : 11 Custom Info : 0 PRODUCT INFO: FRU Entry # 4 : FRU NAME: Power Supply 1 ID:0004 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6804009 Manufacturer : muRata-ps Product Name : BULK POWER SUPPLY S/N : A8491100C8 Part Number : 0957-2198 Fru File ID : 10 Custom Info : 00000000 Custom Info : 0849 Custom Info : 11 Custom Info : 0 PRODUCT INFO: FRU Entry # 5 : FRU NAME: I/O Assembly ID:0005 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 7077600 Manufacturer : CELESTICA Product Name : 10 Slot PCI-E 1.1 IOBP S/N : MYL9259547 Part Number : AB463-60028 Fru File ID : 10 Custom Info : A Custom Info : 4903 Custom Info : A2 Custom Info : 0 PRODUCT INFO: FRU Entry # 6 : FRU NAME: Display Board ID:0006 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6742080 Manufacturer : CELESTICA Product Name : DVD/Display Board S/N : TH984311ZV Part Number : AB463-60020 Fru File ID : 10 Custom Info : A Custom Info : 4814 Custom Info : A3 Custom Info : 0 PRODUCT INFO: FRU Entry # 7 : FRU NAME: Disk Backplane ID:0007 CHASSIS INFO: BOARD INFO: Mfg Date/Time : 6742080 Manufacturer : CELESTICA Product Name : 8 Disk Drive SAS Backplane S/N : TH9843V60T

[Sameer_Nirmal]

First of all this should have been posted in "Integrity Servers" forum category.

Secondly you don't seem to assign points to the replies to your posts. Your profile says
"I have assigned points to 0 of 61 responses to my questions."

You are supposed to assign points to the replies based on how they were useful in resolving your problems.

http://forums11.itrc.hp.com/service/forums/helptips.do?admit=109447626+1264201380091+28353475#33


Per the service guide http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01290179/c01290179.pdf

The HP Integrity rx3600 Server and rx6600 Server may be upgraded from the 10 slot PCI/PCI-X I/O backplane (HPPN AB463-60001) to the 10 slot PCI/PCI-X/PCIe I/O backplane (HPPN AB463-60027)

[cnb]

>please give me the solution and whay server not working with AH230A Backplane

Follow *ALL* the procedures in Service Guide. Make sure you have copied valid UUID and Product numbers into the new board:

Verification from EFI
1. Respond YES to prompts regarding copying information onto the new board.
2. Verify the serial number and model string data information copied onto the new
I/O board.
a. Boot to EFI.
b. Enter service mode using the following command:
Shell> sysmode service
Current System Mode: ADMIN
You are now in SERVICE mode.
c. Use the sysset command to verify that all values are set:
Shell> sysset
System Information:
Manufacturer: hp
Product Name: server rx3600
Product Number: AB463A
Secondary Product Number is Identical
Serial number: SGH43442VB
Secondary Serial Number is Identical
UUID: 3C33C58E-2E5A-11D8-A33B-4188C0AEFAE2 (Valid)
Secondary UUID is Identical
Product ID: 0x301


Rgds,

[omar abdullah]

Hi My Dear;

I tried to installed PCIe backplane to other RX3600 Server , the server and pcie backplane are working fine no restart (no loop) n any errors
log file was taken as the attached file
so I think problem in server or we need update;
can you send to me the update files and update instructions for rx3600 and pcie BP upgrade

B. R.
A. Omar

[omar abdullah]

Hi MyDear;

I tried to installed PCIe backplane to other RX3600 Server , the server and pcie backplane are working fine no restart (no loop) n any errors
log file was taken as the attached file
so I think problem in server or we need update;
can you send to me the update files and update instructions for rx3600 and pcie BP upgrade

B. R.
A. Omar

[omar abdullah]

thanks