Reset ILO Administrator Password

[Justin Davies]

I have forgotten the ILO default Administrator password for a DL380 G5.

I have tried using hpongfg utilty but i get the error

"No RILOE II board found.
ERROR :firmware flash is in progress.Please wait for a while."

i have also tried the cpqlocfg utility but this seems to do nothing and doesn't write anything to the output.txt file?

The syntax i'm using is "HPONCFG.exe /f Administrator_reset_pw.xml /l log.txt > output.txt"

I am unable to physically access the server as it's 200 miles away??

Thanks in Advance.

[Simon O · Accepted solution]

Justine

I know its easy to do, but have you tried the obvious like CAPS LOCK etc.??

Simon

[Blazhev_1]

Hi,

you tried to go to on the server to

C:\Program Files\HP\hponcfg and run hponcfg /reset ?

If you reset it, do you know the default pass?

about the other error :

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01113003

regards