Smart Start Error Code 13

[Ayman Altounji]

I am working with a Proliant 5500 and trying to run System Erase Utility from Smart Start 4.8. I cannot seem to get that far with the CD. I get interrupted by an Error Code 13 with a note of a "SPAWN ERROR". Any Ideas?

[Ayman Altounji]

Yes
Run the system erase utility and reconfigure the server.
Later

[Ayman Altounji]

Your response brings us to the crux of the problem. I would dearly LOVE to run system erase, however, as the Smart Start software is loading, the error is attained before the Smart Start interface is achieved. Any other thoughts?

[Ayman Altounji]

Dude
Create erase utility diskette from the smartstart CD on a workstation first and then run it.
Later again.

[Ayman Altounji]

I've never seen the floppy version of the system erase utility fail! Once in a while a slight defect on the surface of a CD or flakey cdrom drive can cause problems like this - if in doubt use the floppy system erase utility - if you see the error again, email us at support@compaq.com