HPE Community
ProLiant Servers (ML,DL,SL)
1753670 Members
5572 Online
108799 Solutions
New Discussion юеВ

Smart Storage Batter 1 Failure

 
Kasraeian
Occasional Contributor

тАО12-10-2016 10:17 PM

тАО12-10-2016 10:17 PM

Smart Storage Batter 1 Failure

Hi everyone,

Recently we've bought 20 HPE DL380 Gen9 and 12 of them showing below error,

HPE Smart Storage Battery 1 Failure - Communication with the battery Failed.
It's output may not be enabled.
Action: Verify battery is properly installed. Refer to user guide. Contact HPE support if condition persists.

 I'd be grateful if anyone could kindly help with this matter.

Thanks in advance

0 Kudos
Reply
2 REPLIES 2
Digital_Pro
Occasional Contributor

тАО12-13-2016 05:35 PM

тАО12-13-2016 05:35 PM

Re: Smart Storage Batter 1 Failure

Hi
You should check what is your firmware version?
I've experienced same issue. I solved this issue updating firmware
(Bios, iLo)
0 Kudos
Reply
Torsten.
Acclaimed Contributor

тАО12-15-2016 05:56 AM - edited тАО12-15-2016 06:31 AM

тАО12-15-2016 05:56 AM - edited тАО12-15-2016 06:31 AM

Re: Smart Storage Battery 1 Failure

Update ILO to version 2.50, see

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c05175070

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0126260


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.