Smart Storage Battery

[jvelarde]

I have a Proliant DL360 Gen9, last week I had a failed message on the Smart Storage Battery Status, it read Degraded. Search online and came to the conclusion that the Smart Storage Battery needs replacement. I order a new one, and installed it. But the error message still display Degraded, and now the status under Storage says Degraded/Cache Module Status, so now I have 2 errors. Current firmware version for the Smart Storage Battery: V1.1

[sudhirsingh]

Hi @jvelarde 

Ensure that battery is connected/seated properly.

Battery may not have enough charge, check the battery and cache status in ILO and also in SSA.

Update ILO  and controller firmware to latest.

Share ADU log to check the status.

If you feel this was helpful please click the KUDOS! thumb below!

Regards,

Sudhir