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тАО06-26-2018 04:57 AM
тАО06-26-2018 04:57 AM
spp download failed
hi,
has anyone successfully downloaded some spp recently ?
i try to download these 3 spp and around 56%, i have a download failed :
SPP 2018.03.0 + Supplements
SPP Gen8.1 + Supplements
SPP Gen7.1 + Supplements
i download at 500 Kb/s despite i try to download from 1Gb/s or 2Gb/s internet access.
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тАО06-27-2018 08:23 PM
тАО06-27-2018 08:23 PM
Re: spp download failed
Hi,
Have you tried with a different browser or Download Managers?
Thank You!
I am a HPE employee
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тАО06-28-2018 05:29 AM
тАО06-28-2018 05:29 AM
Re: spp download failed
hi, thx for your answer.
i try to download them from my laptop with firefox and i have the same issue.
i try from a windows 2008 server with internet explorer. same issue.
regards
Guillaume
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тАО06-28-2018 12:13 PM
тАО06-28-2018 12:13 PM
Re: spp download failed
Same issue for me. Happens with multiple machines on multiple browsers trying to download a custom SPP. Download gets to near 100% and then fails.
This appears to be a known issue according to this splash alert after logging into the SPP download page:.
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тАО06-28-2018 01:57 PM
тАО06-28-2018 01:57 PM
Re: spp download failed
It is not a size or browser issue. I have been fighting this for days, through my ISP, direct connected to HPE internal network and multiple browers. I got the Gen7 kit with ssupplements to work but not the Gen8 8.1+supplements. I tried lots of combinations. I did get a DLServers only with HF 8.7 supplement to work but I need a full kit. I posted this in Yammer yesterday and someone got it escalated as an issue.
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тАО07-05-2018 10:33 PM
тАО07-05-2018 10:33 PM
Re: spp download failed
Hi,
Thanks for sharing your support experience, we had a confirmation that issue has been resolved now- Please let us know if you are still facing the issue.
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО07-07-2018 05:21 PM
тАО07-07-2018 05:21 PM
Re: spp download failed
Downloading Gen8 8.1+supplements SPP still failing for me. I tried this last week several times and tried it again today. The download fails with the message "Failed - Needs authorisation". This really needs to be fixed!
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тАО07-08-2018 12:33 PM
тАО07-08-2018 12:33 PM
Re: spp download failed
I tried the download again and it worked. Only thing different was I checked the "Remember me on this computer" box (message may not be exact) so not sure if that was the trick. Should state that on my connection it took about 4 hours.
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тАО07-11-2018 10:54 PM
тАО07-11-2018 10:54 PM
Re: spp download failed
Hi,
Glad to hear that it worked..Thank you for the confirmation and we will report the other scenario aswell to the concerned team.
Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО11-02-2018 11:42 AM
тАО11-02-2018 11:42 AM
Re: spp download failed
Seems like this problem hasnt been resolved. I'm currently trying to download the custom SPP 2018.09 + Supplements.
Download fails after downloading 1/3 of the ISO. Really annoying!
Retrying now for the third time today. We really need this ISO before the weekend ends. We have techincians travelling to our customer on Monday to upgrade an offline DL380 server.
Any tips would be greatly appreciated! Tried different browsers and the download fails miserably every time.
BR
Joachim