SPP for HP DL380 G8

[Chukcha]

Dear all 

I want to install windows server 2016 on HP proliant DL380 G8.  Google said me befour the install windows server 2016 on G8 i need install HPE service pack than should be my server is support windows server2016

what SPP version i need to download for resole my issue ?

Thank you ! 

[PDM-IT]

https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=Gen8.1

[6BQ5]

The SPP doesn't seem to be freely available. It's behind some sort of paywall? A valid support agreement or warranty is required to gain access. Is that right?

[6BQ5]

Following up on this thread ...

The SPP doesn't seem to be freely available. A valid warranty or service agreement seems to be required. If we buy our servers second hand then how are we suppose to self-support ourselves if the necessary drivers and updates are behind a pay wall?

[Shwetha3]

Hello, 

Gen8.1 is the last supported SPP for DL380 Gen8 Server

https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=Gen8.1

Also,  you will need to sign up on HPE Support center and create a passport sign in account.

An active warranty/ contract is required to be linked to your account in order to download the BIOS firmware or SPP

Please refer below link which explain in the same 

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00109633en_us

Regards,

Shwetha 

[Moderator edit: Removed the broken link. Please refer to https://support.hpe.com/]

[6BQ5]

@Shwetha3Thanks for the reply! Ok ... so, HP requires some sort of warranty or support agreement. The links you gave reference connecting already active agreements to one's account. Where does one go to buy some support and how much is it? I'd like to know where the common man can go for a helping hand here.

Personally, for these machines that are officially retired and obsoleted from the product line, I think HP should provide the download free of charge. Downloads for the current G10 are a different matter since they are active products.

Thanks!

[AT1]

I will test and confirm

[fxstc80ci]

Why would I need to pay for this again, it was paid for to begin with, HP reaped loads of maintenance funds over the years, and everything was transferred as part of the hardware purchase as I purchased everything.  I'm no asking for anything that wasn't already paid for prior.  I don't have to do this with any of my other DL's G6&7 and they are out of support as well. Please assist.

Craig.

[Sunitha_Mod]

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@fxstc80ci wrote:

Why would I need to pay for this again, it was paid for to begin with, HP reaped loads of maintenance funds over the years, and everything was transferred as part of the hardware purchase as I purchased everything.  I'm no asking for anything that wasn't already paid for prior.  I don't have to do this with any of my other DL's G6&7 and they are out of support as well. Please assist.

Craig.

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Hello Craig,

Thank you for reaching out to us. 

We recommend you reach out to the support team, so the respective team will check and assist you further. 

https://www.hpe.com/psnow/doc/A00039121ENW

https://support.hpe.com/hpesc/public/docDisplay?docId=cep-help_en_us&page=index.html