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02-22-2023 12:19 PM - last edited on 02-27-2023 08:55 PM by support_s
02-22-2023 12:19 PM - last edited on 02-27-2023 08:55 PM by support_s
SPP Gen10 2022.09.01.00 + Patch 2022.09.01.02
Can someone explain why SPP 2022.09.01.00 + Patch 2022.09.01.02 does not contain the updated ROM Flash Firmware Package (HPE ProLiant DL380 Gen10 (U30) Servers)
SPP still "propose" 2.68_07-14-2022 (9 Aug 2022) ... to which at least 2 updates are available : ROM Flash Firmware
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02-26-2023 11:19 PM
02-26-2023 11:19 PM
Re: SPP Gen10 2022.09.01.00 + Patch 2022.09.01.02
Hello,
This would need to be looked into further from the HPE support end on why the latest BIOS versions are not included in the Patch update.
Requesting you to please log a case with HPE support team on this.
Alternatively, you can either add the BIOS versions using the Custom SPP option or update it by downloading the related files separately.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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03-01-2023 11:20 PM
03-01-2023 11:20 PM
Re: SPP Gen10 2022.09.01.00 + Patch 2022.09.01.02
HPE Support case 5371650523 has been created (automaticaly in the forum) ... but nobody contacted me
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03-02-2023 09:43 PM
03-02-2023 09:43 PM
Re: SPP Gen10 2022.09.01.00 + Patch 2022.09.01.02
Hello,
I was just randomly checking the information I found this info regarding the cases. Someone said" these are free cases and not tied to the serial numbers of your product because serial number is confidential information and should not be shared in public forums. Thats why they do not show up in support center also."
You can try log a support case for further analysis, the support team might help you in fixing the issue.