SPP Upgrade failed

[DLRGHH]

Hi,

i am using an HPE ProLiant DL360 Gen10 Server and running Windows Server 2022 on it.
Now i downloaded "P76090_001_gen10spp-2024.11.00.00-SPP2024110000.2024_1113.16" from official HP site and tried to install several updates but receiving following error: Warning - Firmware update is being performed on the target system OS which is not supported by selected SPP baseline. Proceeding further may result in potential issues. HPE doesn't recommended to continue with the updates using this baseline on unsupported target OS.

Any ideas how i can fix it?

Kind regards

[rabindra11sharm]

Dear DLRGHH

Please check below link to firmware upgrade step by step proccess. it will be better for run the SPP from OS level, it will update all drivers HPE application and  firmware for hardware componenets.

https://www.youtube.com/watch?v=qm4CsSi8TOM

Hope, I could provide you with clear and helpful instructions. If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help!

Have a great day!

[Greeshma21]

Hi @DLRGHH 

Please refer to these videos for updating the firmware. It might help you.

Regards,
Greeshma

[ictlink]

You call that an answer?! I have exactly the same problem. Your videos are out-of-date.

File : P76090_001_gen10spp-2024.11.00.00-SPP2024110000.2024_1113.16.iso
OS : Microsoft Windows Server 2022 Standard (64 bits) (10.0.20348)
Log error : "Warning - Firmware update is being performed on the target system OS which is not supported by selected SPP baseline. Proceeding further may result in potential issues. HPE doesn't recommended to continue with the updates using this baseline on unsupported target OS."

[rabindra11sharm]

Dear  ictlink

can you Please help to share the snapshot to understand the sinerio of this error and expertise on this.

[Paul_Alpha]

@rabindra11sharm  @Greeshma21 

Having the same issue as above. The SPP baseline says that Server 2022 is supported, but when you try to run the updates it gives the same message. 

I can't seemingly post screenshots for some reason, but I am running Server 2022 Datacenter, using SPP 2024.11.00.00 with the baseline file found in ISO\packages folder. 

[ictlink]

[OrangeMerlin]

Any news on this topic? We have experienced the same behavior.

System: ProLiant DL380 Gen10
OS: Windows 2022 21H2
ISO: P76090_001_gen10spp-2024.11.00.00-SPP2024110000.2024_1113.16

[Harshitha_K]

Hi @OrangeMerlin ,

The Windows 2022 21H2 version may be causing the compatibility warning.
I suggest you to use Windows server 2022 which is specifically designed for server environments.

If the issue persists,  I suggest you to try these steps:
1. Download the Windows 2022 OS support pack. Refer Installation instructions to install it.
2. Try upgrade to the latest SPP

Thank you!

Hope this information has helped you, Please click on the "Thumbs Up/Kudo" icon as a token of appreciation. Also, if this post has helped to solve your issue, consider marking this as an "Accepted Solution".

[Sebbo83]

Hi @Harshitha_K ,

unfortunately this does not change anything. We already had installed 2024.11 baseline on our 2022 21H1 server and got the compatibility warning when we tried to update to PSP 2025.01 today.

The 2022 OS support pack you mentioned has outdated firmware & drivers, so trying to install it just gives the message: "Node already has one or more installed components with version higher than the version available in the baseline."

Is it safe to install Gen10 Service Packl for ProLiant Version 2025.01.00.00. on Windows Server 2022 21H1?

[PlennieWingo]

I'm seeing the same thing. I first noticed this warning in the 2024.11 SPP so I did not install, thinking it might be resolved in a future update. But 2025.01 is showing the same warning. DL380 Gen10 Windows 2022 LTSC, with January 2025 Windows updates installed.

Prior to 2024.11 SPP I never saw this warning.

[ferluci]

Hello,

Just wanted to say I'm facing the same issue.

Windows Server 2022 21H2

Official SPP 2024.11 from HPE website.

SUM 11.1 started from the SPP ISO

Whenever this error occurs we also get the message like this in the logs;

"HP OneView is managing this server and it is configured for specific version of SPP. It cannot be updated to a different version directly using SUM"

In OneView the baseline is set to 2024.11 though. 

When I immediately try again it sometimes does go through.

We are using CLI to perform the update from the OS:

*driveletter*\packages\smartupdate.bat /s /r /ignore_tpm /ignore_warnings /ilo_username *username* /ilo_password *username* /logdir C:\temp

I contacted our HPE support to see if they can figure something out.

[PlennieWingo]

I proceeded with the update of all the applicable components, and all seemed to install properly. I wonder if that warning is incorrect?

We don't use Openview, and I installed SPP locally using the ISO

[HPE_]

Just wanted to post that we are also seeing the same issue as other have mentioned with the 2 latest SPPs. SPP version 2024.09 does not give that warning.

System: ProLiant DL360 Gen10
OS: Windows 2022 21H2

[PlennieWingo]

I opened a case with support and they advised they are aware of the problem and plan to have it resolved in the March SPP

[PlennieWingo]

Good news! I no longer get the warning when using the latest SPP (03.2025) released on April 3