System Hangs, Event source symmpi, event_id 9

[Rupom]

Hi ALL,
I am having a problem with my Proliant ML 570 G3, running Windows 2003 server enterprise edition. The machine gets hang for few seconds and again became normal. But it is happening frequently.

the error from system event log is,

Source: symmpi
event_id: 9
Description:
The device, \Device\Scsi\symmpi2, did not respond within the timeout period.

In this machine six nos of LSI Ultra 320 SCSI 2000 series HDD are attached.
And Smart Array 6400 Controller, Version 5.68.0.32 Build 1 (x86)

Please help and suggest in this regard.

[Kumdist]

Try upgrading your drivers using the latest HP Smart Start or download the appropriate Proliant Support Pack.

Looks to be an issue with the SCSI drivers..

[Sudhakar Subramaniam]

Hi,

The message that is recorded in the event log has no effect on the normal operation of the server and may be safely ignored.

You can update the controller firmware for this meeasge to stop this message.

Regards

Sudhakar

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