Tape Drive

[Ayman Altounji]

I have the following problem. I have a Compaq 20/40 tape drive. The drive works sometimes and sometimes not. When I get a good backup, I will change the tape. The SCSI light will start blinking. At this point the tape drive will not work anymore. If I do a force eject on the tape, the drive will not let me put a new tape in. If I reboot the server the tape drive will work again until the tape is changed. I have changed SCSI settings updated driver(s) and still the same problem. The only thing I have not done is install a new SCSI card. I have two server(s) that do the same thing. They are Identical.

Any thoughts?

[Sunil Jerath]

Please try updating the System BIOS of your server and firmware version of your tape drive. For further assistance contact our Tech Support at 1-800-ok-compaq.