Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details

[ApolloPT]

Hello guys,

After having my server (ProLiant ML310e Gen8) powered off on my storage for about 1 month, start having randomly freezes (followed by health led flashing in red).

First two times were with gaps of ~24 hours, so on second time, I did a CMOS reset (turning off and unplugging power from server).

After these two times, it worked without any issues for 3 weeks, and today got it again.

On third time I have removed and reinstalled RAM (even not knowing the purpose) as a test.

Have search this online but don't find anything related with my case (not even sure about how to get additional details as mentioned on each system error), please check below (all 3 cases):

80   System Error 12/14/2023 04:08 12/14/2023 04:08 1 Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible

79   System Error 11/23/2023 04:57 11/23/2023 04:57 1 Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible

78   System Error 11/22/2023 16:43 11/22/2023 16:43 1 An Unrecoverable System Error (NMI) has occurred (Service Information: 0x00000002, 0x00020002)

77   System Error 11/22/2023 16:43 11/22/2023 16:43 1 Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible

iLO Firmware version (updated around 3 years ago):

Type  Date  Version  iLO 

Feb 11 2020  2.73 

Anyone here knows how can I get more info about this error and/or try to fix this somehow?

Thank you in advance!

[TVVJ]

Hello,

You may update the server's BIOS and then update the server's iLO firmware and restart the server after each install and check if the issue is resolved.

Regards,

[ApolloPT]

Thank you @TVVJ for your reply.

While trying to get that bios, noticed that I need to have a certain support level, something that I don't have, since this is for personal usage (not company, home lab), this server was decomissioned from a company almost 10 years ago (second hand machine). Is there a way taking this into account?

[TVVJ]

Hello,

The contract or warranty is not transferable from one user to another as such. 

Regards,