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тАО08-22-2021 12:56 PM - last edited on тАО08-24-2021 05:27 AM by support_s
тАО08-22-2021 12:56 PM - last edited on тАО08-24-2021 05:27 AM by support_s
Upgrade Firmware DL580 Gen9
I have a server Dl580 Gen9 running the windows server 2016 operating system
The version of System Rom is U17 2.30_09-12-2016
I purchased an additional HPE Smart Array P408e-p SR Gen10 card to connect to the HPE Disk Closure D3710.
The firmware version of HPE Smart Array P408e-p is 3.21
So, what version do I need to upgrade the System Rom to ensure compatibility with the HPE Smart Array P408e-p card?
Hope to get your help.
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тАО08-22-2021 01:24 PM
тАО08-22-2021 01:24 PM
Re: Upgrade Firmware DL580 Gen9
What the part# of HPE Smart Array P408e-p SR Gen10?
If you see the datasheet server Dl580 Gen9 not mentioned.
I attach the link once check.
HPE Smart Array P408e-p SR Gen10 Controller
HPE Smart Array Gen10 Controllers
HPE ProLiant DL580 Generation9 (Gen9)
Dl580 Gen9 System ROMPaq version,
Software Details | HPE Support Center
HPE Smart Array P408e-p version
Software Details | HPE Support Center
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тАО08-24-2021 05:25 AM
тАО08-24-2021 05:25 AM
Re: Upgrade Firmware DL580 Gen9
Hi,
Smart Array P408e-p SR Gen10 card is supported for HPE Gen10 servers and it is not supported for Gen9 servers. Please refer below Quick specs
Quick Specs-HPE Smart Array P408e-p SR Gen10 Controller
https://h20195.www2.hpe.com/v2/getpdf.aspx/a00008199enw.pdf?ver=2
Quick Specs-DL580 Gen9
https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04601208
Firmware(Version-3.53)- HPE Smart Array P408i-p, P408e-p, P408i-a, P408i-c, E208i-p, E208e-p, E208i-c, E208i-a, P408i-sb, P408e-m, P204i-c, P204i-b, P816i-a and P416ie-m SR Gen10
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_3776e29617c54d419ca5d3b8cb#tab-history
Firmware( Version -5.04)HPE D3710 12Gb SAS Disk Enclosure ROM Flash Component for Windows (x64)
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_b8192b6a9afc4ebeb5bbb0ca10
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО08-24-2021 11:31 AM
тАО08-24-2021 11:31 AM
Re: Upgrade Firmware DL580 Gen9
Hi Had,
Thank you for your support.
The part number of HPE Smart Array P408e-p SR Gen10 is 804405-B21 (8 External Lanes/4GB Cache).
According to the information Sabensi shared, I also realized that the P408e-p SR Gen10 card is not supported for gen 9 servers.
Have a nice day!
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тАО08-24-2021 11:47 AM
тАО08-24-2021 11:47 AM
Re: Upgrade Firmware DL580 Gen9
Yes its not supported, i already mentioned the link.
HPE Smart Array P408e-p SR Gen10 Controller page no 5.
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тАО08-24-2021 12:18 PM
тАО08-24-2021 12:18 PM
Re: Upgrade Firmware DL580 Gen9
Hi Sebasbin,
Thank you for your answer.
Have a good day.
According to the Quick Specs-HPE Smart Array P408e-p SR Gen10 Controller documentation, I also found the P408e-p card only supports gen 10 servers.
But I see a contradiction.
In the DL580 Gen 9 documentation, the DL580 Gen 9 server supports the enclosure disk 3700 series. (page 31) https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04601208#
In the D3700 Qickspecs document, the D3700 device only supports the Gen10 E208e-p and the P408e-p Smart Array SR controllers (page 04)
https://h20195.www2.hpe.com/v2/GetDocument.aspx?docname=c04227611&doctype=quickspecs&doclang=EN_US&searchquery=&cc=uk&lc=en#
So can the DL server connect to the 3710 Disk enclosure through the 408e-p card?
Or do we need to use another card?
Thanks/
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тАО08-24-2021 12:27 PM
тАО08-24-2021 12:27 PM
Re: Upgrade Firmware DL580 Gen9
But I realized, DL580 has support for D3700 enclosure.
https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04601208# (page 31)
And the D3710 Enclosure only supports the Gen10 E208e-p and the P408e-p Smart Array SR controllers
https://h20195.www2.hpe.com/v2/GetDocument.aspx?docname=c04227611&doctype=quickspecs&doclang=EN_US&searchquery=&cc=uk&lc=en# (page 04)