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Warranty started before I bought my server.

 
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Akwarium30
Established Member

Warranty started before I bought my server.

Hello,
1 month ago I bought dl380 g10+. I registered it 2 weeks ago and I noticed that my warranty is ending Feb 7, 2025
How can I correct start date of my warranty to day when I bought the server?
Serwer was new and originally packed by HPE. I bought it from HPE partner in my country. He told me that he can fix that date but he didnтАЩt.
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Suman_1978
HPE Pro
Solution

Re: Warranty started before I bought my server.

Hi,

Please contact HPE Support in your country/region, they should be able to assist you.

https://ssc.hpe.com/portal/site/ssc/

Thank You!
I work with HPE but opinions expressed here are mine.
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Akwarium30
Established Member

Re: Warranty started before I bought my server.

I contacted with hpe support and they said that I need to email them with POP. I emailed one and a half week ago but still didnt get response luckily my hpe partner managed to change this date but idk why it is starting one month before I bought server.