Windows Server 2022 Standard ROK - activation issue

[peperoca116]

Hi everyone!

I have a big issue. Bought a server HPE 380 from a company. Then the seller told me I needed a License. I bought one.

The license came with a DVD and a very nice sticker. (I would love to upload a photo but the system says permission denied)

I started the windows server and "pressed a key" to start from DVD. Everything installed correctly.

Already inside windows server 2022, I tried to activate the license and it is asking me for a 25 characters code.

I turned upside down all the package with the DVD and there is no code with 25 characters.

I'm sure the license is original as I bought it from a speciallized reseller. 

The question is, how can I get the 25 characters code or could you please show me the steps to install this license in the brand new server?

Thanks in advance!

Jose

[Suman_1978]

Hi,

Please refer to these links and check the License / Activation procedure.

https://www.hpe.com/psnow/doc/4aa4-3787enw
https://community.hpe.com/t5/alliances/get-answers-to-all-your-hpe-rok-for-windows-server-questions/ba-p/7171706

Thank You!
I work with HPE but opinions expressed here are mine.

[peperoca116]

@Suman_1978 

Thanks for the quick response,

Sorry to ask again and bother you,
I haven't found where to convert the code from the license into the 25
character activation key.

The license has indeed a COA label. Then i tried to activate via product Id
but it redirects me to the 25 character activation key. I look at all of
the characters in the stamp and there are no 25 characters in the way the
Operating system is required to activate.

Could you help me with this please?

Thanks in advance.


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[support_s]

System recommended content:

1. HP-UX Consolidated Independent Software Unit (ISU) Release Notes for October 2022

2. Sentinel for HPE NonStop Technical Guide

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Suman_1978]

Hi,

Please check the Q&A 35 & 36 from the above link.
If you still need help, you may need to contact HPE Support for help.
https://www.hpe.com/us/en/contact-hpe.html

Also check these links / videos.
https://www.youtube.com/watch?v=ZcBZ01T291Y
https://www.youtube.com/watch?v=opm2-UpBGec

Thank You!
I work with HPE but opinions expressed here are mine.

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.