Disk Read Error Occurred

[CA1031308]

HP Netserver LH 3
Using NetRaid 3si or 1si

Upon reinstalling Windows 2K, received the error above. I tried everything I know, short of physically replacing the Raid array. I haven't tried to update the bios, but I have tried making changes to the BIOS and nothing has helped.

Any suggestions would be greatly appreciated.

Jared

[Mark Young_2]

Hi Jared,

This should solve your problem. It appears to be a known issue on the LH3 when installing Win 2K.

1.Clear CMOS using dip switch number 5.
2.Flash to the latest BIOS (4.06.43PL)
3.Flash the firmware on your hotswap backplane.(B.01.26)
4.Flash to the latest firmware on your NetRAID 3Si or 1Si.(1Si=F.02.07, 3Si= C.02.06)

You can get all these files here:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=15389&locale=en_US&taskId=135&prodSeriesId=50448&prodTypeId=15351&swEnvOID=54


You should have no problems after you do this.

[CA1031308]

Thank you for the suggestion. I tried something else before I tried your suggestion, which fixed my problem. It was a daunting task, but I had to download/update the firmware on the NetRaid controller, then update the firmware on each HD in our Raid-5 array. This took awhile to get everything update, but none-the-less it fixed our problem.

Thank you for your post.

Jared

[Mark Young_2]

Good news for you Jared,

Sounds like you stumbled onto the fix all on your lonesome.

Mark

[CA1031308]

Good news like that doesn't come along too often, so I'm happy to say the least.

I appreciate your assistance...I probably could have just tried flipping the dip switches, etc., but it's too late now.

Thanks!

Jared