ML350 LiteOn LDW-811s

[CA816255]

Greetings,
I can't get the srv to boot with DVD-RW connected to it. Not much help from neither HP tech support nor Lite-On. Any suggestion is greatly appreciated. I have connected the drive to both primary and secondary controller with all combinations of Master, Slave, and Cable Select to no avail. The srv will not POST with LDW-811s connected; it will POST fine with CD-RW.

[CA984331]

Hi,

this sounds pretty much like your problem:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=327479&prodTypeId=15351&objectID=PSD_EL031120_CW03

Michael

[CA816255]

Thank for the reply. My srv is a G3 and it has the latest Bios which is a D14.

[CA984331]

Hi again,

well such a pity.. One more try:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=316537&prodTypeId=15351&objectID=PSD_EX030210_CW01

if this is it not, could you give more info about the controllers tried?

Michael

[CA850077]

Will the machine post with just power connected to DVD-ROM, no ide cable? If no read 1 and 2, if yes read 2.

1.) If not is the machine G2 or G3? If G2/G3 have you tried adding an additonal PSM incase DVD-RW is causing an under power situation for the machine? G1 has 300w, G2 has 350W with option for second, and G3 has 500W PSM with option for second.

2.)Check Lite-on's site FW update to DVD. Put drive in another system to flash.

Plus you will want to update BIOS for DVD ROM support as suggested above once machine will boot.

Andrew

[CA816255]

Thanks for the responses. The Srv is a G3. With only the power connects to the DVD writer, the Srv will boot and I can eject the DVD writer tray; but once I connect the ide cable to the DVD writer, the Srv will not boot and the red light flahing on the mainboard. The newest firmware has been flashed on the DVD writer.

[CA984331]

Hi,

one more, look, if this affects you:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=316537&prodTypeId=15351&objectID=PSD_EA020828_CW02

Michael

[CA850077]

Are you at the most recent BIOS for the server. BIOS date 11/1/2003. If not update and let me know results.

Link to BIOS update for on-line flash in Windows:

http://h18023.www1.hp.com/support/files/server/us/download/19807.html

OR a disk to boot to:

http://h18023.www1.hp.com/support/files/server/us/download/19855.html

I will research Lite-on's site to see if there any settings on the DVD-RW that we are not taking note of.

[CA816255]

Thanks. The firmwares are current on both the DVD writer and Srv.

[CA850077 · Accepted solution]

I could find nothing special about this drive as far as jumper settings or I/O modes that would interfer with POST of the machine. Firmware on Lite-on DVD and the embedded IDE controller of the ML 350 will just not communicate.

Have you tried connecting to a PCI IDE controller in the ML 350 G3?

Unfortinately there maybe no resolve to this question except to wait for either the server BIOS to rev or the devices firmware to rev and try again then.

[CA816255]

Much appreciates for your times and efforts. In the interim, I installed a CDRW, and everything is working fine.