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тАО07-29-2020 08:58 AM
тАО07-29-2020 08:58 AM
Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
Hello, without having installed any driver or updated anything, the server gives me blue screens for 3 days. I attach memory dumps. Each time it gives a different driver. I have disabled the 2 network cards, examined hard drives, ram etc and it remains the same. I'm desperate. It only boots in failsafe mode. It restarts when it says "preparing network connections"
can you help me ,Thank you??
Links memory dumps:
https://we.tl/t-5xxF6vs9XG
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тАО07-29-2020 10:06 PM
тАО07-29-2020 10:06 PM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
Hi @Cogswap ,
Could you check the driver version of the storage controller running on the server?
The Blue screen issue has been addressed in the driver update of storage controller, link shared below:
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_7c14f90c69b2478fbf362337e2
Upgrade Requirement:
Critical - HPE requires users update to this version immediately.
Corrected issue introduced in version 6.13.0.x of the HP ProLiant Smart Array SAS/SATA Controller Driver (HPCISSS2 driver) that could result in a Blue Screen error when upgrading from version 6.12.0.x to version 6.13.0.x.
Later, you may also update it to the latest version using the following link:
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6c98a488b5e844ac90c5e80ffb
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тАО07-29-2020 11:49 PM
тАО07-29-2020 11:49 PM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
Hello, thanks, I'm going to look at it and tell you, but I have never updated neither Windows nor the drivers of the server itself for a long time.
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тАО07-30-2020 12:08 AM
тАО07-30-2020 12:08 AM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
Hello I upload photos:
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тАО07-30-2020 12:35 AM
тАО07-30-2020 12:35 AM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
I just updated that driver to version 5.70 but the result is the same.
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тАО07-30-2020 01:39 AM
тАО07-30-2020 01:39 AM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
In safe mode I just tried to make a diagnosis with that utility of the photo that I attach, and blue screen
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тАО07-30-2020 01:57 AM - last edited on тАО07-30-2020 02:52 AM by Parvez_Admin
тАО07-30-2020 01:57 AM - last edited on тАО07-30-2020 02:52 AM by Parvez_Admin
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
@Rhythm596 Each time it gives a different error, with different drivers, I start to think that it is something physical damaged, but I have changed the power supply, ram, etc and nothing.:
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тАО08-10-2020 08:45 AM
тАО08-10-2020 08:45 AM
Re: Windows server 2003 R2 ML350 G4P WINDOWS DOES NOT START
I have restored an Acronis image from another server with the same hardware and also a blue screen.
I have formatted from scratch ... and it boots but as soon as I run HP Proliant Manager integrated Management Log viewer ... Blue Screen.
Hp Insight Diagnostics: Blue Screen. I take it for impossible. There is something physical damaged: RAM, RAid 5 hard drive, or Raid controller