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ERLB
Occasional Advisor

‎06-29-2010 06:00 AM

‎06-29-2010 06:00 AM

DL380 G6 SAS Backplane Firmware update problem

Hi,

I was in the course of updating a DL380 G6 firmwares for all components currently in it. I had downloaded the latest HP Firmware Maintenance CD which is v9 and proceeded to download the other firmware versions that were newer that the CD's release date.

I created a bootable USB HP Smart Update using HP's USB Utility and included the additional firmware file per the instructions. I then entered setup and selected all available components for update including the 24k20 PIC which is the SAS backplane which had a problem in the end.

All components were successfully updated except the 24k20 PIC which displayed an error saying that it failed to update. I rebooted the server and the four left side locations where hard disks can be installed are now blinking blue, the other four on the right are normal. The disks attached to these no longer display activity indicator or any kind of activity except the blinking blue LED. Note that everything still functioned perfectly normal, OS booted normally and all disk I/O seemed OK. IML logged no errors. I turned off the server and moved the disks to the right side. The left side still was blinking blue though now no disks were attached to it and the right side was functioning normally with activity LEDs active.

I rebooted from the USB and both 24k2 PIC were still offered for update, one showed its version is 1.18(actually 1.18B, latest) and the other N/A. I tried flashing the firmware again, this time it finished with a success message but the same behavior still occurred. Note that all other components succeeded and are now at the latest available version: iLO2 v2.0, P410i v3.30, etc.

Any idea what is wrong or what is happening? I tried searching but unable to find anything related to this sort of behavior.
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