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BuddyD
Frequent Advisor

‎06-04-2015 07:07 AM

‎06-04-2015 07:07 AM

IMC license error after restore

Hi Folks,

 

IMC v7.0 on a Windows 2012 VM, I recently attempted an upgrade to v7.1 that went badly. We restored the entire VM from a recent backup and IMC appears to be running OK, however, I am getting "invalid license" when I attempt to log in to the IMC console. When I attempt to activate the license with the license file I have, I notice the serial numbers are very different and needless to say, I get the "invalid license" message with error code 50904.

 

Is there a quick fix for this, or must I spend the next few hours working with Support to get this resolved?

 

Thank you.

 

BuddyD

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