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Re: MSA 2052 SAS MPIO issues failover cluster Server 2016

 
KPD
Regular Visitor

MSA 2052 SAS MPIO issues failover cluster Server 2016

Hi,

We're having issues with a new cluster environment setup.

It's a 2-node failover cluster windows server 2016 std.
SAN: HPE MSA2052-SAS, 2 Hostserver: ML350Gen10  HBA:E208e-P

Everything works perfect but as soon as a MSA LUN gets part of the cluster , (Host)servers getting stuck in a restart/shutdown process.

When we add a disk to the cluster using failover cluster manager:

- with MPIO enabled the servers hang on shutdown/reboot untill we remove the disk from the cluster, take it offline or remove the mappings on the SAN.

- without MPIO enabled the servers reboot without any problems. (Of course, for this test we only configured one link to a LUN/server, in production we need multiple links (redundancy)-> also MPIO)

For MPIO settings/policies we followed the HPE MSA2050 best practices, and also tried other options.
We get the same problem everytime MPIO is enabled and a disk is added to the cluster.
 
We are building Clusters this way (MSAxxxx fiberchannel/SAS) since Windows server 2008R2.
The most recent working combination is with windows server 2016std and a MSA2040 fiber channel and two ML350Gen9. This is the first config where it goes wrong and don’t find a solution. ☹
 
Maybe it's a Windows or a HP driver bug that's causing this? We've reinstalled the servers several times, but the issue remains the same.

Thanks in advance for any suggestions,

2 REPLIES 2
KPD
Regular Visitor

Re: MSA 2052 SAS MPIO issues failover cluster Server 2016

We've also made a topic on the Microsoft Forum.There are people who are experiencing the same problems also using HP Gen10 servers and a MSA2050.

https://social.technet.microsoft.com/Forums/en-US/3be9e410-8176-4682-8233-9e06b43b4df9/windows-2016-std-failover-cluster-with-hpe-msa2052-sas?forum=ws2016

Rotseblok
New Member

Re: MSA 2052 SAS MPIO issues failover cluster Server 2016

We have the same issue;

We follow the solution in this post:

https://social.technet.microsoft.com/Forums/en-US/3be9e410-8176-4682-8233-9e06b43b4df9/windows-2016-std-failover-cluster-with-hpe-msa2052-sas?forum=ws2016

  • Update the HPE Smart Array controllers to 1.35 firmware:

https://downloads.hpe.com/pub/softlib2/software1/sc-windows-fw-array/p1464579200/v147558/cp035019.exe

  • Update the Smartpqi driver to version 100.60.0.64:

https://downloads.hpe.com/pub/softlib2/software1/sc-windows/p406765183/v147589/cp035039.exe

After updating the firmware and driver, problem was solved

Gr. Rogier