Environment variables for application Launch

[Olov Östergren]

I want to use application launch to update our helpdesk with new events raised in Insight Manager, standard variables passed to the application is not enought.

How do i configur user variables that passes data from Insigt Managers DB?

[Rob Buxton]

I don't think you can.
You can send your own variables at the Application Launch phase, but I don't think that's what you want. They'd be the same value for each firing of the App. Launch.

What data do you think you're missing?

[Olov Östergren]

Hej Rob
I want data regarding the device that raised the notice, then i can populate my assets with more data.

But i think i have solved the problem by creating a batch file that extracts data directly from Insight:s SQL DB and selects the korrekt device by DeviceKey, the deviceKey do i get from NOTICERAWDATA variable.

[Rob Buxton]

Okay, I see how you can do that.
I just use the NOTICEPLAINTEXT variable, which I then add init a general e-mail rather than the rather cryptic one IM sends out.