Server Management - Remote Server Management
1821587 Members
3588 Online
109633 Solutions
New Discussion

AF621A endless reboots watchdog reset

 
Ramteid
Visitor

AF621A endless reboots watchdog reset

Kvm af621a reboots just some seconds after the webservice is up. Debug message 'watchdog reset occurred'.
I tried factory reset and configuration reset. The kvm actually is brand new but was 9 years in storage. It has occasionally on boot a NAND flash problem, in that case I can boot from the alternate Firmware Version. Firmware Version is 1.10.17.20462.
Anyone faced the same issue? Defect or still can be fixed? The onliest error I see by the debug messages is that 3 files /etc/dsviewcert, /etc/appliance_key and /etc/appliance_cert miss. I only got the serial access. The webservice runs some seconds only, not long enough to perform an update.
1 REPLY 1
MV3
HPE Pro

Re: AF621A endless reboots watchdog reset

Hi,

Upon reviewing the event messages we suspect some issue with the certificate.

Generate a new certificate and install it an check . The cert can be obtained from a 3rd party or created by any Linux /Unix OS using OpenSSL. Also,  PFX cert can be converted to a PEM file and uploaded to the appliance. Below are a couple of links that may help.


https://support.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0102447

if the issue persists, Log a support case with HPE.

Cheers.

 



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo