Query: facing an issue with HPE iLO

[judith75hodges]

Hello,

I’m facing an issue with HPE iLO (Integrated Lights-Out) after a recent firmware update. Since the update, I am unable to connect to the remote server management interface through the iLO web portal or using any remote management tools like SSH. 

I’m wondering if anyone else has encountered similar issues after a firmware update, or if there’s a recommended procedure to troubleshoot iLO connectivity problems post-update.

Thanks in advanceed! 

[rabindra11sharm]

Dear  judith75hodges

Please help to share the server model no. which iLO firmware version updated. which earlier firmware iLO firmware installed. 

Earlier we observed that there is issue during update iLO5 firmware update on 3.06, and resolved after updateing 3.07.  

So please share correct information to isolate the issue ASAP.

Hope, I could provide you with clear and helpful instructions. If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help!

Have a great day!!

[support_s]

System recommended content:

1. HPE iLO 6 Troubleshooting Guide | Login and iLO access issues

2. HPE iLO 5 Troubleshooting Guide | iLO detected an invalid firmware component

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[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

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