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Re: HPE Edgeline EL8000 Password Reset Issue After Firmware Upgrade to 2.9.10

 
mausfed
Occasional Contributor

HPE Edgeline EL8000 Password Reset Issue After Firmware Upgrade to 2.9.10

Hey community, need some help! I recently upgraded my HPE Edgeline EL8000 Chassis Manager to version 2.9.10, but now my password isn't working. I've tried the factory default credentials, but no luck. Has anyone else experienced this issue after a firmware upgrade? If so, how did you resolve it? Specifically, I'd love to know:
- Potential Causes: Any ideas why the password might have been reset?
- Troubleshooting Steps: Are there any specific steps I can take to troubleshoot this issue?
- Solutions: If you've faced a similar problem, how did you fix it?

Any help would be greatly appreciated! According to the HPE Edgeline EL8000 Setup and Configuration Manual, the default username is 'Administrator' and the password is printed on the label attached to the chassis. However, since the upgrade, this might not be applicable anymore. I'll try to explore other options, but community insights would be super helpfu

2 REPLIES 2
skyward6709
New Member

Re: HPE Edgeline EL8000 Password Reset Issue After Firmware Upgrade to 2.9.10

Hi mausfed, did you ever resolve this issue? I'm seeing an equal behavior post update.

mausfed
Occasional Contributor

Re: HPE Edgeline EL8000 Password Reset Issue After Firmware Upgrade to 2.9.10

I've actually already contacted HPE directly and they are requiring me to purchase support, despite the issue being caused by their firmware upgrade. !