ILO F8 option not available

[Phillip Judge]

when some of our servers boot the option to press F8 is not available.

Any known reason for this?

DL380G3 ILO on board.

Thanks

[barnett chan]

iLO is not responding. Try removing power for a few seconds, then plug the power cable back in.

[Phillip Judge]

thanks, this worked. Do you know what causes this to happen??

Thanks

Phill

[acartes]

The iLO option ROM is a program that runs on the host processor and communicates to the iLO management processor. If the iLO option ROM is unable to communicate (for numerous possible reasons), the error message is presented by the option ROM.

If the option ROM presents an error message like this, there is probably a problem with the running firmware image. Cycling the system by removing power causes the firmware to reboot.