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тАО01-09-2008 12:43 AM
тАО01-09-2008 12:43 AM
Unable to use Virtual on 9(!) KVM DL140G3
I have iLO 100i Advanced and run firmware version 2.12.
The error message returned (sometime I actully can see the Windows console GUI already before the error pops up) is
Remote KVMS Viewer
Message: Invalid Username/Password.
You have been disconnected
(see attached screenshot)
The problem can not be Java version and/or IE version related, because for the 10nth DL140G3 I'm (still) able to connect using the same IE/Java environment.
I've no clue what what userid at that level is requested.
Any ideas are welcome.
Thanks
Thomas
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тАО01-09-2008 11:39 AM
тАО01-09-2008 11:39 AM
Re: Unable to use Virtual on 9(!) KVM DL140G3
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тАО01-09-2008 07:06 PM
тАО01-09-2008 07:06 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
"The problem can not be Java version and/or IE version related, because for the 10nth DL140G3 I'm (still) able to connect using the same IE/Java environment."
yes but working in this environment I think servers are like people almost I would say every server is different
I can tell Proliant support pack has issues with some Dl380 G5s for example but sometimes there is no issues sometimes is a headache
and a lot of examples I can say
- so my first recommendation would be try updating firmware there is available 2.13 (Nov 20, 2007) 2.12 is from (Jan 9, 2007)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3285485&prodTypeId=15351&prodSeriesId=1842838&swLang=8&taskId=135&swEnvOID=1005#2926
- so also just in case try another clients (PCs)
try that and let us know
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тАО01-26-2008 08:59 AM
тАО01-26-2008 08:59 AM
Re: Unable to use Virtual on 9(!) KVM DL140G3
I get logged into the web page but when the KVMS launches I get the bad username/passwd error.
very frustrating.
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тАО02-18-2008 01:58 PM
тАО02-18-2008 01:58 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
Thanks,
David Ennis
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тАО02-26-2008 12:49 PM
тАО02-26-2008 12:49 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
With the browser closed:
If you see the error "java.lang.unsatisfiedLinkError:findFirstDrive"
Please delete the following DLLs and the Jar file from your local (client) machine, which will fix the problem.
"mahogany_w32.dll and mahogany-plugin.jar" (Windows OS)
- right click on My Computer -> click on Search -> type FileName
- Delete the file
Then try connecting again, it will probably fail. After that it should work.
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тАО03-17-2008 02:23 PM
тАО03-17-2008 02:23 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
a friend of mine and uninstall all java instances from Add/remove program ans install this one and it worked
http://java.sun.com/javase/downloads/index_jdk5.jsp
JDK 5.0 Update 15
regards
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тАО05-06-2008 11:12 PM
тАО05-06-2008 11:12 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
Installing firmware 2.13 fixed the problem on all 10 machines.
It has nothing to do with Java Runtime versions (works for me now with all available versions) or the version of IE (means does also work with all Internet Explorer versions).
Its nevertheless rather odd (to say it mildly) that this is NOT documented anywhere in any official HP doc (or the firmware Readme).
The fact that this firmware update can ONLY be installed on servers (having Virtual KVM and suffering from the invalid login/password problem) when connecting a physical keyboard and a monitor is just ridiculous.
I thought the VKVM is the (expensive) tool to just not having to connect any physical devices (like mice, keyboards and videos), especially to servers in a rack where there is no space and physical access rather limited.
On the other side the above does 100% match all other support experiences we had with our 10 DL140G3s over the last 2 years.
In most cases the HP argument was just "yes, but these are low cost servers".
So are these servers not supposed to work or be supported?
If the forum moderator believes, that the above is inappropriate for the forum he should feel free to wipe out my personal comments and just keep the technical information.
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тАО05-06-2008 11:26 PM
тАО05-06-2008 11:26 PM
Re: Unable to use Virtual on 9(!) KVM DL140G3
in fact there is a newer version now that I check your post 2.20
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1842838&swItem=MTX-a41bc4a953674f5fb120b8af1b&prodNameId=3285485&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0