Server Management - Systems Insight Manager
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2003 servers showing up as unmanaged in SIM

 
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nathan_78
Advisor

2003 servers showing up as unmanaged in SIM

We have a shop with about 100+ servers all running W2K however we have 2 servers with 2003 and both show up in SIM as unmanaged in the system type? We can connect to them using system management home page. No options but HW show up in the all systems veiw for these 2 servers.


Any input?
3 REPLIES 3
David Claypool
Honored Contributor
Solution

Re: 2003 servers showing up as unmanaged in SIM

By default, WS03 sets the SNMP Service to only accept traffic from localhost. Therefore, HP SIM doesn't get any responses when it queries and tries to collect data. At minimum add the HP SIM server to the accepted hosts. You also need to make sure a community string is defined as one isn't by default.
nathan_78
Advisor

Re: 2003 servers showing up as unmanaged in SIM

Thanks David that worked. But now it seems that when we click on the VC agents in the all servers view nothing will come up? I can use the system management homepage though. Any thoughts on this ??
Joel Hoover
Occasional Advisor

Re: 2003 servers showing up as unmanaged in SIM

If your running the CMS on a Windows 2003 server, you need to add each server to the trusted sites under Internet Explorer.