7.40 Management agents

[Tony Glynn]

Hi All,

I've almost reached SIM Nirvana except for a couple of nagging issues. I have a fleet of 100 servers where I can see green (including the version control repository) everywhere except.

1 Clusters - no matter what I do I cannot get one node of a cluster to appear in SIM - same agent, build, Service Packs etc as the other but no show. Problem is that the cluster monitor can see it fine! Its running W2K SP4 but I'm planning to move to W2K3 R2 as son as possible - hope this fixes it.

2. On servers running Oracle (this is totally weird) the "PCI Hot Plug COntroller Driver" absolutely refuses to update from 6.1.1.7 to 6.3.2.1 - so consequently the VC is still yellow.

3. I have one SMA (Storage Management Appliance) refuses to appear - I think I can fix this one however.

So close!

Cheers

Tony

[Rob Buxton]

Sorry - no idea about clusters.

With 2. Try running the cpnnnnn.exe file directly on the Server. You often get a clearer error message. Also that driver would probably need a reboot, has the Server been rebooted since the install?

3. SMA's certainly do show up.

[Tony Glynn]

Done all that - rebooted a couple of times - Maybe I should try 7.41 but I want to try to keep all the servers on the same revision.

Next step with the recalcitrant SMA is W2K3 R2 with CA-EVA 4 etc. That will fix it.

Cheers

Tony

[Justin Williams_2]

Hi,

I have exactly the same issue on my servers running Windows 2000/2003.

DL360 G3 servers refuse to update the PCI Hot Plug Controller Driver to v6.3.2.1

DL380 G3 servers refuse to update the Drive Array Notification Driver to v5.28.0.32 and the Advanced System Management Controller Driver to v5.35.0.0

DL380 G4 and BL25p G1 have the same issues as the DL380 G3.

As you say, it is very annoying as the VC remains yellow. Has anyone got a definitive solution to this issue?? I can confirm that the problem is not resolved when using 7.41 Management Agents.

Thanks,

Justin Williams

[Rob Buxton]

Rather thatn just run the cpxxxxx.exe file directly, run it but use the extract option.

Then run the extracted setup.exe file.

This can assist in tracking down what is causing the error as you tend to get more error messages.

[Justin Williams_2]

Tried this but get the same messages as when running the cp00xxxx.exe.

'This software is installed but is not needed on this system.'

And

The software will not be installed on this system because the required
hardware is not present in the system or the software/firmware doesn't
apply to this system

Yet the previous version are installed!

[AllanB]

Hello Tony,

Are you using a 'cluster in a box' system?

[Rob Buxton]

Alas the only "solution" is to try and unload that PCI Hot Plug Driver.

The HP Installer has identified it is not used. So, it will not update it.
Removing unused drivers in Windows is not easy as there's no means to do it. It's not associated with a device so you cannot use the Device Manager.

It may be possible if you could find the installation media for the 6.1.1.7 version to run thtat, it may have an uninstall option.

[Tony Glynn]

Nope,

BL20p G2 Blades.

Insight sees the other server as one of the virtual servers not the underlying nodes. Otehr issues is I cannot get the disk counters to start on this node - yep I've diskperfed until I've exhausted every option. I think I actually need to rebuild the node.

Cheers

tony