Add new System Type

[Terry Auspitz]

Our Network Operations Center has been asked to begin monitoring some IP based telephone equipment (PBX's and voicemail systems). We have added the devices to SIM but there is not a system type that is appropriate for our purpose.

What I really need to do is add a "Telecommunications" system type to SIM. Is there a way to do that?

Thanks,
Terry

[Joel Rubenstein]

If the devices support SNMP you can add the new system types by going to Options --> Discovery --> Manage System Types.

[Terry Auspitz]

I see how that tool can be used to assign an existing system type to a device, but that's not what I need to do. What I need to do is create a new system type for assignment. Could you clarify how I can do this?

Thanks,
Terry

[Joel Rubenstein]

Unfortunately the system types and subtypes are predefined. You can only define new product model names.

[Terry Auspitz]

Oh well... it was worth a shot... thanks anyway for answering!

-Terry