AppStorWin32Agent service terminated unexpectedly

[GarethE]

Hi,

I have a problem with a W2K3 server where the AppStorWin32Agent service fails to start on server start-up / reboot.
Checking the cxws.log, we find this:
"WrapperSimpleAppMain MappingProvider - Self discovery failed for win32 agent"

Once the server is up, if we try to start the service manually, it starts with no problems.
This is a Proliant BL465c G6 running Windows 2003 Enterprise SP2 R2 x64.

If anyone has any ideas, it would be much appreciated.

Gareth

[Hobbes_2]

What are the service's dependencies? Maybe another service is slow coming up and causing it to fail. You could try and set the service's recovery settings to restart it.

[GarethE]

Hi Hobbes,

The service (as was) didn't have any dependencies listed - but the log seemed to suggest it was quite reliant on Java components.

Therefore, I tried making the service dependent on the "Java Quick Starter" service - and that seems to have worked.

Does that sound feasible to you?

G

[Hobbes_2]

That is very possible. It is also possible that just the extra time it takes waiting for that service to start is the answer. It's just a timing thing and whatever you do to fix it will work.

[GarethE]

Hi Hobbes,

Yes, that's true. I will endeavour to find out what the correct service dependency is and will post it here if I find it... but if you or anyone else finds it first, feel free to post it first - and maybe save me some time :-).

Thanks,

G