Auto Repository Update Failure - help!!!

[Ben Curry]

Hi,

Our automatic update was working fine for a long time and then one day decided to stop working. I have looked through this forum and the only thing I could find that was remotely close was about the catalog.xml file. I have tried renaming the catalog.xml file and allowing it to be redownloaded but that didn't fix this problem because the problem lies with another file.

Please see the log below and please help if possible, as I don't understand what it is wanting!!!


VCRM log entry: https://SAPMON2:2381/vcrepository/log?entryId=VCRM1136538059
Error for file: bp000264.xml
Error code: 12003
An extended error was returned from the server.550 /pub/products/servers/supportsoftware/bp000001-000500/bp000264.xml: The system cannot find the file specified.

Error for file: bp000265.xml
Error code: 12003
An extended error was returned from the server.550 /pub/products/servers/supportsoftware/bp000001-000500/bp000265.xml: The system cannot find the file specified.

Error for file: bp000264.xml
Error code: 12003
An extended error was returned from the server.550 /pub/products/servers/supportsoftware/bp000001-000500/bp000264.xml: The system cannot find the file specified.

Error for file: bp000265.xml
Error code: 12003
An extended error was returned from the server.550 /pub/products/servers/supportsoftware/bp000001-000500/bp000265.xml: The system cannot find the file specified.

[Manuel Wodrich]

Please go here:
http://h18004.www1.hp.com/support/files/server/us/download/23836.html
download and install the missing psp pack.
That is what did the job here.

[TechGuru]

you can Download the files Individual to your VCRM from "ftp.compaq.com" by using the path Given in the log

for e.g. the file "bp000265.xml" will be in

ftp://ftp.compaq.com/pub/products/servers/supportsoftware/bp000001-000500/bp000265.xml