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Re: Automatic Event Handling Error

 
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CANTAREL
New Member

Automatic Event Handling Error

When I configure a new Automatic Event Handling with email notification I receive this error :

"Sending failed; Could not connect to SMTP host: 172.27.100.22, port: 25; java.net.SocketException: Software caused connection abort: connect"

I change the ip address with the name of the server but result is the same, if anybody have idea ?
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Pat Wilson_1
Valued Contributor

Re: Automatic Event Handling Error

Try telneting to the server to port 25.

TELNET 172.27.100.22 25

You should be able to issue a HELO command. If not, check that your SMTP server/service is up and running.

BTW - Do you have to go through a firewall to get to the SMTP server? Is port 25 traffic blocked?
Pat Wilson_1
Valued Contributor
Solution

Re: Automatic Event Handling Error

You might also want to check out this thread if you have Mcafee installed:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=828039

CANTAREL
New Member

Re: Automatic Event Handling Error

Thanks, for the McAfee solution... I change policy for VirusScan 8.0i and all it's ok.