But it DOES have Win2k SP4 installed

[JBruyet]

Hey all, I'm trying to install Version Control Repository Manager 6.0.0.840 on my ML350 (it currently has 2.2.2.835 installed) and I'm getting the following error:

////////////////////////////////////
The software is not supported for installation on this system.

The Version Control Repository Manager requires Windows 2000 Service Pack 4 or better.

Press 'Close' to exit Setup.
////////////////////////////////////

The server DOES have Windows 2000 Service Pack 4 installed, and it's completely up to date with all Windows Updates. Is there something that I need to do manually to get the new Repository Manager installed on this server?

Thanks,

Joe B

[Eddie J. Garza]

Dispite what the setup may say, and depending on what version of VCRM you are trying to install, it may not support Windows 2000. Check http://www.docs.hp.com/en/15587/358191-403.pdf
for requirements.

[Daniel Leblanc]

Well someone at hp GUFF,

If you look it says support Windows 2000 /2003

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=342588&prodTypeId=15351&prodSeriesId=327479&swLang=8&taskId=135&swEnvOID=181#7832

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=327479&prodNameId=342588&swEnvOID=181&swLang=8&mode=2&taskId=135&swItem=MTX-932b7db7ea284963893e066885

Dan

PS:Say thank you with HP Points,there situated next every message in you re thread next to date has UNASSIGNED.

[JBruyet]

Gentlemen, thanks for the info but I'm still stuck. I even tried downloading the update again and installing it but I'm still getting the "software not supported" error message. Any other ideas???

Thanks,

Joe B

[Daniel Leblanc]

Did you try EXTRACT and install, there is a way to install it and force it ,but i am not RESPONSABLE for you're system.

Dan

[JBruyet]

Thanks but I don't think that trying to "force" the install is something I want to try. Out of curiosity I DID extract the files and try to run the update from the extracted .exe file but no joy. I even checked in device manager thinking there might be an HP section but no joy there either.

Thanks,

Joe B

[Daniel Leblanc]

There should'nt be a section for VCA nor VCRM in device manager.you would see it in services!

Dan