Cannot Discover MSA Devices with SMI-S Proxy Provider for SIM Monitoring

[CMMWSP]

I have a SIM 6.3 installation and installed the SMI-S Proxy Provider on the SIM server to discover to MSA devices in my environment so they can be monitored by SIM.

After reading and following the documentation for installation and configuration I get an "Add System failed" message when trying to add an MSA device to the SMI-S Proxy Settings Manager.

Possible reasons provided are:

-CIMServer is not running (The service is running, I've verified that)

-The IP address of the device is not reachable (I can ping it and get the to web page interface from the SIM server so I don't think this is an issue)

-The device is not a supported device (I verified via the User Guide for the SMI-S Proxy Provider that the device is supported)

-Conflict with another application on the port 5988 <-- Would SIM be interfering with the ability of the Proxy Provider trying to discover the MSA device?

I've been reading several forum posts trying to figure out what to do but haven't come up with anything that works. Any help would be appreciated. I'm puzzled.

[jim goodman]

Did you get it figured out? What model is the MSA?

I am not an expert with storage management but perhaps I can hit upon something for you.

[shocko]

Yes a port conflict could very well be the issue. Can you run the following command and post the output?

• netstat -an | findstr /i/c:5988

[CMMWSP]

Thank you for the replies. I'm still having issues and haven't figured out what the issue is.

I tried running netstat -an | findstr /i/c:5988 and got the following results:

FINDSTR: // ignored
  TCP    0.0.0.0:5988           0.0.0.0:0              LISTENING
  TCP    [::]:5988              [::]:0                 LISTENING

I have no idea what could be the problem. I've even installed the SMI-S Proxy Provider on a different server that has connectivity to the HP SAN (Model: MSA2312fc) and it still wouldn't allow me to add a device.

Any help would be appreciated.

[shocko]

In that case something is listening on that port. run

• netstat -anob

And track down the services/process

[CMMWSP]

I ran

• netstat -anob

and the only process running under port 5988 was cimserver.exe

this is continuing to be puzzling.

[jim goodman]

Is the WMI Mapper Proxy running on the CMS?

[CMMWSP]

I checked the CMS and the Pegasus WMI Mapper and Pegasus WMIMapper Indications Service are running.