data collection failing (stdout device does not have any supported instrumentation)

[Tim Allen_5]

Greetings, we just installed SIM4.2, and data collection on a number of systems is failing with 'The device does not have any supported instrumentation' errors... It's very odd as it will succeed on a system and fail on another when they have the exact same build (smart-started using same settings, identical OS build, just different hostnames and ips)

[David Claypool]

This might be related to the post at http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=762032

[Tim Allen_5]

I've done the workaround suggested in the article you mentioned, but I still have problems collecting data, perhaps its the SNMP settings not matching?? some write to public and some write to CIM but the CMS is set to read on both... thing is I just built a bunch of servers yesterday, used smart start, remembered the system management homepage login, and manually added them to insight manager, I even gave it the WBEM login info, i try and run data collection manually against those systems and it fails with the error I mentioned "the device does not have any supported instrumentation"

[David Claypool · Accepted solution]

I'd recommend using "Fix or Repair Windows Agents" new with 4.2 on those systems you are having trouble with. It will prompt you for credentials and then use Windows security to fix the settings.

[Tim Allen_5]

David,
The configure or repair agents tool is the BOMB! It hasn't only fixed these problems on several servers but its also allowed me to reset the web management password using my domain id!!!!
Thanks a ton!!!!!!!!!!

[Tim Allen_5]

configure or repair agents tool has fixed the data collection issue...