download error

[David cheng_3]

I don't why I keep setting this error "The Smart Component file, cp004193.exe, could not be retrieved from the Version Control Repository Manager on server . Downloads stopped." No other explanation !! what could be the causes ??

thanks

[Ananthak23]

Verify that you have cp004193.exe component in the repository and the VCA is pointing to the above repository.

-Anantha

[Pat Wilson_1]

Q1: Is cp004193.exe the first file?

Q2: What is the client VCA version. What is the Server VCRM version?

Since the more recent (7.20 and greater) Management agents now use Windows authentication, I had to create a dummy local account (named Operator) for the older VCA's to communicate with. The older VCA's don't let you change the "account" name when configuring their trusts.

(I didn't think accounts named Administrator or User were a good idea) :)