E-Mail Notification in Insight manager 7

[Robert Gagné]

Is there a way to set message length in e-mail notification ?
Even if i use Pager/SMS setting messsage is too long and we missed part of message on our SMS pager or phones. Mag length is 80 caracters. With CIM 5.5 (Win32) there was a setting to message length.

[Rob Buxton]

No, not by using the direct e-mail gateway.

You could tailor the message if you used the Application Launch feature, tailored the e-mail to what you want and then send it.

[Robert Gagné]

I am not very familiar with that Application Launch feature. Where could i found the procedure to do it ? or do you have more details for me ?

[Colin Weaver]

We found that it can be possible to use the pager notification task (rather than the e-Mail one) to text to SMS phones. This does allow 80 Character limits, however you will need to locate details of a TAPI pager bureau (usually linked with your phone provider) that allows paging to SMS in your country.

You will need to install a modem on your CIM7 console and configure a paging recipient user with the bureau number, the mobile phone number as the PIN number and 80 as the message length. We found that a baud rate of 9600 and a data format of 7E1 worked with the bureau we located.

Note we found that one of our mobile phone providers paging bureaus allowed SMS paging to phones belonging to other companies meaning we only needed on configuration.

the sort of details you are looking for can be found here http://send.sms.tripod.com/sms_centre.htm

[Rob Buxton]

Robert,
I suggested the Application Launch feature which in available in IM 7.

I've asked in this forum what the equivalent is in HPSIM as the docs state that the equivalent is Run Custom Command. But, from what I can gather this runs the Custom Command on the node the Event was triggered from. Which is not the same and doesn't meet my needs.

But, if you are referring to CIM 7, which is actually in a different forum, then you need to just set up an Application Launch rather than an e-mail task.
You need to provide details of the image / batch to run along with any parameters.

In my case that includes something like:
d:\perl\bin\perl for the image to run and the name of the perl script as a parameter to send.
As part of the Application Launch a number of variables are sent and your script can make use of these.
e.g. in perl you use:
use env;

There's some good docs at:
http://h18000.www1.hp.com/products/servers/
management/cim7-documentation.html

The Technical Guide is worth downloading.